Centennial Pharmacy Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your information. This Privacy Policy Notice describes how we collect, use, and protect your information when you visit our website and how we handle your health information in accordance with HIPAA regulations. By using our website, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Identifiable information such as your name, address, email address, phone number, and other details you provide when you fill out forms on our website.

• Health Information: Information related to your health that you provide when requesting services or filling out health-related forms.

• Technical Information: Data collected through cookies and other tracking technologies, including your IP address, browser type, operating system, and browsing behavior on our website.

 

2. How We Use Your Information

We use your information for various purposes, including:

• Treatment: To provide, coordinate, or manage your healthcare and related services.

• Payment: To obtain payment for the healthcare services we provide to you.

• Healthcare Operations: To support our business activities, such as quality assessment, employee review, and training programs.

• Providing Services: To deliver the services you request, including processing transactions and managing your account.

• Communication: To respond to your inquiries, provide customer support, and send you important updates about our services.

• Improvement: To improve our website, services, and overall user experience by analyzing usage data.

• Marketing: To send you promotional materials and offers, unless you opt out of such communications.

 

3. Disclosure of Your Information

We may share your information under the following circumstances:

• Business Associates: With third-party service providers who perform functions on our behalf and have agreed to protect your PHI.

• Legal Compliance: When required by federal, state, or local law, such as in response to a subpoena, court order, or other legal process.

• Public Health Activities: For public health activities such as reporting diseases or adverse reactions to medications.

• Health Oversight: To health oversight agencies for activities authorized by law.

• Lawsuits and Disputes: In response to a court or administrative order, or in response to a subpoena.

• Service Providers: With third-party service providers who perform functions on our behalf, such as payment processing, data analysis, and marketing services.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

• Consent: With your consent or at your direction.

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our website.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: To inspect and obtain a copy of the personal and health information we hold about you.

• Correction: To request correction of inaccurate or incomplete personal and health information.

• Deletion: To request deletion of your personal information, subject to certain legal obligations.

• Restrict: To request restrictions on how we use or disclose your information.

• Confidential Communications: To request that we communicate with you about medical matters in a certain way or at a certain location.

• Accounting of Disclosures: To request a list of certain disclosures we have made of your information.

• Opt-Out: To opt out of receiving marketing communications from us.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

8. Changes to This Policy

We may update this Privacy Policy Notice from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this notice.

 

9. Contact Information

If you have any questions or concerns about this Privacy Policy Notice, please contact us at HIPAA@centennialpharmacy.com.

 

Acknowledgment

By using our website, you acknowledge that you have read and understood this Privacy Policy Notice.