Healthcare is Changing
- High health costs are unsustainable
- ACA shirts focus to value-based health care models
- Hospitals will be reimbursed or penalized for health outcomes
- Hospital’s focus on Reducing Readmissions
- Decrease in reimbursements to hospitals for 30/60/90 day readmissions
How will hospitals manage? They will turn to Centennial Pharmacy.
Transition of Care: Hospital Discharge
Comprehensive Medication Review and Prescription Regimen Planning
Our clinical pharmacists complete a full comprehensive medication review with the patient’s prescribers prior to discharge to ensure proper medication therapy. Pharmacists will work one-on-one with prescribers to receive all of the proper prescription regimens are met.
Bedside Medication Delivery
Our clinical pharmacists meet with patients upon discharge to perform a Comprehensive Medication Review one-on-one with the patient, educating them on their medication routine and confirming with all of the patient’s health providers that the proper medication therapy has been started.
After the patient CMR, our pharmacists will follow up with all prescribers and anyone else involved with the patient’s care ensure that there is a viable team for each patient that not only knows all of their health details, but also has open communication to produce between heath results for the patient.
The patient is contacted 1 week after medications are dispensed to reinforce patient understanding of medications, ensure adherence, educate on medication and/or disease states, and guarantee patient satisfaction. It is during this phone call that our clinicians rely messages to the patient from their prescribers, ensuring that the patient hears critical information again and understands what their next steps are.
Centennial will contact the patient’s PCP to notify them of their involvement in Centennial’s Discharge Program. If the patient would like, we are listed as the primary pharmacy on the patients record and after the patient’s post-discharge appointment, they are automatically enrolled in our CentennialCare Adherence Program.
Centennial works directly with hospitals and ACOs to create custom reports for their patients that have the information on it that specific hospitals and ACOs want.
Preventative Care: CentennialCare Medication Adherence Program
Coordination – After completing a CMR, we contact the patient’s prescriber(s) to notify them of the findings in the CMR. During that contact Centennial better coordinates refills, stays up to date on prescription and appointment changes, and even identifies medication interactions when there are multiple prescribing physicians.
Synchronization - We synchronizes refills to occur on the same day. We can ensure that refills are timely and consistent so your patients never miss a dose!
Communication - We maintain ongoing communication with patients, caregivers, nurses, and physicians to stay updated on any medication changes or changes in patient health. Every month, prior to refill date, we’ll send a medication summary sheet detailing the drugs being filled for the patient, their fill schedules, if they have received any counseling or vaccinations, if they have taken part in any Centennial Pharmacy Services programs, and how well they are complying with their medications.
Make pharmacy a priority in the continuum of care
Preventable hospital admissions costs America billions of dollars every year. Transition of care and preventative care is where Centennial focuses to help hospital’s keep re-admissions down, improve star ratings and HCAHP scores, save money, and produce better outcomes.
Centennial develops these programs and more with hospital and ACO organizations.
If you are interested in learning more, please contact Lindsay at 215-850-9552 or L.Dymowski@centennialpharmacy.com .